Privacy Policy

Privacy Policy

Introduction

1. Our Privacy Policy describes how we collect, store, use and protect your personal information, so you need to review the following Privacy Policy.

By "personal information" we mean information that can be associated with a specific person and can be used to identify that person.

1. We do not consider anonymous personal information to be personal information because it cannot be used to identify a specific person. Where we collect personal information from you when you use Journey kids travel and Services website Or related websites and services (including, without limitation, when booking activities, calling or emailing our customer support team).

By providing us with your personal information, you expressly consent to the processing of your personal information in accordance with the terms of our Privacy Policy.

1. We can amend our Privacy Policy at any time by posting a copy of it on our website.

The revised version will be effective at the time we publish it, and after such publication, your continued use of the site will constitute your express consent to us continuing to process your personal information under the terms of the Privacy Policy.

1. We encourage you to check the site regularly to announce any amendments to our Privacy Policy.

Our Privacy Policy covers the following topics:

1. Collection of your personal information.
2. Our use of your personal information.
3. Your use of your personal information and that of other users.
4. Access, review and modify your personal information.
5. Third-party website links.
6. Cookies and cookies.
7. No unsolicited or sarcastic emails.
8. Protection of your personal information.

Collection of your personal information

1. As part of your registration on the site, you will be asked to provide us with certain personal information, such as your name, email address and/or mobile phone number and other similar information as well as some additional information about you such as your date of birth or other identifying information.

We use this financial information for billing purposes and to fulfill your orders.

After you have registered on the site, you must not post any personal information (including any financial information) anywhere on the site other than in the “My Account” section of the site.

Restricting the publication of personal information in the My Account section of the site protects you from the possibility of fraud or identity theft. The publication of any personal information by you anywhere else on the site other than the My Accounts section of the site may lead to the suspension of your use of the site.

1. We will collect transactional information based on your activities using the site (such as booking activities), this transactional information is used only in connection with the transactions you make on the site and not for any other reasons.
2. Please note that we can use your Internet Protocol (or IP) address (which is a unique number assigned to a computer server or internet service provider (or ISP)) to analyze user trends and improve site administration.)
3. We can also collect information about your computer (for example, browser type) and navigation information (for example, the pages you visit on the site) along with the times you access the site.

Finally, we may collect additional information from or about you in other ways that are not specifically described here.

For example, we may collect information regarding your contact with our customer support team or storage results when responding to a survey.

We can also collect feedback ratings and other comments related to your use of the site.

When we collect personal information for statistical purposes, we anonymize this collected personal information.

Our use of your personal information

1. We use your personal information only to provide services and customer service support; measure and improve our services to you; prevent illegal activities and enforce the user agreement with you (the"user agreement"); troubleshoot problems; collect fees; provide you with promotional e-mail messages and verify the information you provide to us by third parties. For example, we may share some of the personal information you provide to us with banks, credit card licensing, processing, verification services or with third parties for fraud screening purposes.
2. "All credit/debit card details and personally identifiable information will not be stored, sold, shared or rented to any third party. «
3. Although we do our best to preserve your privacy, we may need to disclose your personal information to law enforcement agencies, government agencies, or other third parties where we are forced to do so by court order or similar legal process; where we are required to disclose your personal information to comply with the law ; where we are cooperating with an ongoing law enforcement investigation or when We have the good faith that our disclosure of your personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity or to investigate a possible violation of our user agreement.
4. In the event of a holiday sale to any of its affiliates or any related business assets, your personal information may be disclosed to any potential buyer for the continued provision of the site or otherwise in connection with any such sale.
5. We may share your personal information with other companies of our group to provide common content and services to you, to help detect illegal actions and/or violations of our policies.

This contact information will be the personal information that you provide to us when registering, as a result, it must always be updated.

1. In addition, information about the activities you have booked will be displayed on the site. This information can include details of your User ID, feedback ratings and comments related to your use of the site. Otherwise, we will only disclose your personal information to a third party with your express permission.
2. We do not sell or rent any of your personal information to third parties for doing business and we will only share your personal information with third parties in accordance with our Privacy Policy.
3. By registering on the site, you give us your express consent to receive promotional emails about our services and emails announcing new changes and features on the site.

If at any time you decide that you do not want to receive any of these emails, you can opt out of receiving them by clicking on the link at the bottom of any of the emails or by going to the My Account section of the site.

In addition, we use the comments you have made about the site for marketing purposes, and by making such comments, you expressly consent to our use of such comments for marketing purposes.

Your use of your personal information and that of other users.

1. Site members may need to exchange personal information (including financial information) to complete transactions on the site. You must respect, at all times, the privacy of other site members.
2. We cannot guarantee the privacy of your personal information when sharing personal information with other site members, so you should always look for information about the privacy and security policies of any of the other site members with whom you interact before sharing any of your personal information with another site member.
3. This Privacy Policy does not cover the release of your personal information to another member of the site.
4. You agree to use any personal information received from another member of the site regarding a transaction on the site related only to this transaction and do not use the information received from another member of the site for any other purposes (except with the express consent of the other member of the site).
5. You acknowledge, agree and will use personal information received from another member of the site in accordance with all applicable laws.

Accessing, reviewing and amending your personal information

1. You can access and review your personal information in the section of your account dashboard on the site.

If your personal information has changed in any way or is incorrectly presented on the site, you must immediately update or correct it (as appropriate) by accessing the personal information on the dashboard section of your account on the site.

Please note that we will retain your personal information during and after the end of your use of the site as required to comply with the law, for technical troubleshooting requirements, to prevent fraud, to assist in any legal investigations, and to take any other actions otherwise permitted by law.

Links to third-party websites

The website may contain links to other websites on the internet. Please be aware that we are not responsible for the privacy practices of such other websites. When leaving the site, we encourage you to read the privacy statements of each website you visit if you intend to provide personal information to this site. Our Privacy Policy applies only to the personal information we collect on the site.

Cookies " cookies”

1. Like many websites, the site uses the technology of "cookies" (small computer files placed on your computer's hard drive). When you go to certain website pages on the site, the cookie identifies your browser with a random number.
2. The cookies we use do not reveal any personal information about you. Cookies help us improve your experience with the site and also help us understand the most popular parts of the site. You can always refuse our cookies if your browser allows it, although doing so may interfere with your use of the site.

No unsolicited e-mail messages

We do not tolerate unsolicited emails. To report Site-related spam or parody emails, please send the email to our website. You may not use our communication tools to send unsolicited messages or send content that violates our user agreement. We scan messages automatically and can manually filter messages to check for spam, viruses, phishing attacks and other malicious activity, illegal or prohibited content.

Protection of your personal information

1. We keep your personal information on servers located in the United States.
2. By providing us with personal information, you consent to the transfer of your personal information to and storage on our servers. We take every precaution to protect all your personal information from unauthorized access, use or disclosure.
3. All personal information is encrypted.

However, the internet is not a secure medium and we cannot guarantee the privacy of your personal information.

1. You must enter your username and password every time you want to access your account or transaction on the site.
2. Choose your password carefully using numbers, letters and special characters.
3. Do not share your username and password with anyone.
4. If you are worried that your username or password has been hacked, please contact our customer support team immediately and make sure that your password has been changed by logging into the account settings section of the site.

Payment confirmation

Once the payment is made, the confirmation notification will be sent by email to the customer within 24 hours of receipt.